How can we help?

We're here to make sure BaReader works perfectly at your bar. Typical response time under 24 hours.

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Email Support

[email protected]

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Documentation

Browse the full user guide

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FAQ

Quick common answers

Common Issues

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Microphone permission denied

Go to iOS Settings β†’ Privacy & Security β†’ Microphone β†’ BaReader and toggle it on. Then restart the app.

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App not recognizing cocktail names

Switch sensitivity to SLOW in the teleprompter toolbar. Speak clearly, 30–60 cm from the device. In loud bars, position the device as close as possible.

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Can't access Pro features after purchase

Open the app, go to the subscription screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the purchase.

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App crashes on launch

Force close BaReader (swipe up from app switcher) and reopen. If it continues, delete and reinstall β€” your subscription will be restored via Restore Purchases.

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Request a refund

All purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund directly from Apple.

Send us a message

Submitting opens your email client. Or write directly to [email protected]

Average response time: <24 hours. We respond Mon–Fri. Weekend tickets are answered first thing Monday.